Customers
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across Russia
- - CDEK door delivery
- - CDEK pickup point delivery
Order processing takes no more than 24 hours. Delivery is available after full payment. To place an order, add the selected products to your cart and fill in all checkout fields. A tracking number will be sent to the email specified in the order.
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in Moscow
- - CDEK door delivery
- - CDEK pickup point delivery
- - Yandex courier
The delivery date and time are agreed with the customer during checkout. Full prepayment is required to arrange delivery.
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payment
Payment is made online on the website after checkout. We accept bank cards from any bank (Visa, MasterCard, Mir), as well as payments through the Faster Payments System. After successful payment, you will receive an electronic receipt at the email specified during checkout. All payments are protected and processed through a certified payment service.
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01
Add products or an event to the cart and proceed to checkout.
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02
Fill in your contact details and choose a convenient delivery method.
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03
Confirm the order. After checkout, it will appear in your account.
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return
You can return an item within 14 days of receiving the order if it retains its original condition and proof of purchase is available.
After receiving and checking the item, we will issue a refund to the same card used for payment. The crediting period depends on the bank.
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exchange
Product exchange is not available.
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Certification
All products in the “Children's toys” category comply with the Technical Regulation of the Customs Union TR CU 008/2011 “On the safety of toys” and have documents confirming compliance with the established requirements.
topics
Choose products in the catalog and add them to your cart.
Checkout
Go to the cart, check the order contents, fill in your contact details, and confirm the order.
Confirmation
After checkout we will receive your order and contact you to confirm it.
Delivery
After confirmation the order will be handed over for delivery. The method and timing depend on the selected option and are shown at checkout.
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Add products to the cart, proceed to checkout and fill in your contact details. After confirmation, the order will appear in your account.
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Yes. Use the feedback form or contacts on the website. A manager will clarify the order contents and help with checkout.
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Order changes are agreed with a manager. If the order has already moved to payment or delivery, the available options depend on its current status.
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For return questions, contact us through the support form or the orders section in your account. We will check the order and suggest the next steps.
